Troubleshooting

  • VoicePad doesn't hear me — what do I do?

    The most common cause: the microphone permission was denied or VoicePad isn't using the right input device. Here's how to fix it on each platform....

  • WiFi sync isn't working

    WiFi sync between VoicePad devices uses mDNS auto-discovery on your local network. When it fails, it's almost always one of three things....

  • Wrong language or garbage transcription

    If your dictations come out as nonsense, garbled English when you spoke German (or vice versa), or strange characters — **this is almost always the...

  • VoicePad Orb won't appear on screen

    The Orb is enabled but you can't see it. Three likely causes — easy fixes for each....

  • AI Tools don't respond (Windows)

    AI Tools (Clean, Improve, Summary, Translate, AI Prompt) need **Ollama** running locally on your Windows PC. If they don't respond, Ollama is the...

  • iOS recording stops when screen locks

    **This is a current limitation of the iOS app**, not a bug. Recording stops if the screen locks because the current build doesn't yet use a background...