WiFi sync isn't working

WiFi sync between VoicePad devices uses mDNS auto-discovery on your local network. When it fails, it's almost always one of three things. **Check #1 — Same WiFi network** Both devices must be on the **exact same network**. Common mistakes: - One device on WiFi, the other on mobile data (cellular) - Guest network on one device, main network on the other - 2.4GHz band on one, 5GHz band on the other (some routers separate these into different networks) - One device on a VPN, the other not Fix: turn off mobile data on phone, disconnect VPN, manually verify both devices show the same WiFi name. **Check #2 — Windows Firewall** If you're syncing to/from Windows, the Windows Firewall might be blocking port **7777** (VoicePad's sync port). 1. Open Windows Defender Firewall → Advanced Settings 2. Inbound Rules → New Rule 3. Port → TCP → Specific local ports: **7777** 4. Allow the connection → Apply to all profiles 5. Name: "VoicePad Sync" Or simpler: when Windows prompts "Allow VoicePad to communicate on these networks?" — say YES to both Private and Public. **Check #3 — Sync toggle ON, both apps running** - On Windows: Settings → Mobile Sync → WiFi Sync ON - On Android/iOS: Settings → Sync → WiFi Sync ON - Both apps need to be **open and in foreground** for the first sync (mDNS discovery) - After first successful sync, mobile can run in background **If you've checked all three and it still doesn't work:** 1. Restart both apps (fully close, reopen) 2. Wait 30 seconds for mDNS discovery 3. On Android: pull-to-refresh the history sidebar 4. Check Settings → Mobile Sync on Windows — does it show any discovered devices? **Last resort — manual import:** If WiFi sync genuinely won't work, use the manual import method: 1. On Windows: Settings → Export History → save as .json 2. Transfer file to phone (email it to yourself, USB) 3. On Android: Settings → Sync → Import from File For USB sync (one-way Android → Windows, no WiFi needed), see [Help Center → USB Sync](https://voicepad.tech/help/#usb-sync).