Troubleshooting

Fix recording, transcription and sync problems.
  • iOS troubleshooting: app startup and missing history

    If VoicePad on iOS closes during startup or a dictation is missing, start with a short test and protect any existing notes before removing the app. If...

  • VoicePad doesn't hear me — what do I do?

    If VoicePad records silence or does not pick up your voice, check microphone permission and input first. Start with a short recording inside the app...

  • WiFi sync isn't working

    If history does not appear on your other device, check the supported pair, local network and sync controls first. Keep both apps open while testing...

  • Wrong language or garbage transcription

    If the transcript is in the wrong language or contains unexpected text, first check that VoicePad’s language setting matches what you are speaking....

  • VoicePad Orb won't appear on screen

    If the floating Orb is missing, check that the feature is enabled before changing system settings. The fixes depend on your platform. Windows: check...

  • AI Tools don't respond (Windows)

    VoicePad’s desktop AI Tools use Ollama and a downloaded AI model. If the buttons do nothing, check the local service, model and connection in that...

  • iOS recording stops when screen locks

    The Help Center documents an iOS limitation where recording can stop when the screen locks. If this happens in your build, keep VoicePad visible and...