Troubleshooting
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VoicePad doesn't hear me — what do I do?
The most common cause: the microphone permission was denied or VoicePad isn't using the right input device. Here's how to fix it on each platform....
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WiFi sync isn't working
WiFi sync between VoicePad devices uses mDNS auto-discovery on your local network. When it fails, it's almost always one of three things. **Check #1...
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Wrong language or garbage transcription
If your dictations come out as nonsense, garbled English when you spoke German (or vice versa), or strange characters — **this is almost always the...
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VoicePad Orb won't appear on screen
The Orb is enabled but you can't see it. Three likely causes — easy fixes for each. **Cause 1: Orb is off-screen (Windows).** The Orb position is...
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AI Tools don't respond (Windows)
AI Tools (Clean, Improve, Summary, Translate, AI Prompt) need **Ollama** running locally on your Windows PC. If they don't respond, Ollama is the...
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iOS recording stops when screen locks
**This is a current limitation of the iOS app**, not a bug. Recording stops if the screen locks because the current build doesn't yet use a background...
