How do I deactivate a device I no longer have?

You can remove a lost, sold or returned device from your license without opening VoicePad on that device. Use another active device to access your device list.


Remove the device online

  1. On an active device, open Settings → License → Copy Pro Token.
  2. Open voicepad.tech/account.
  3. Paste the token into the account page and select Load My Devices.
  4. Identify the device using its platform and activation or last-seen date.
  5. Choose Deactivate next to the device you intend to remove and confirm.

Keep your token private. It grants access to license management and should not be included in screenshots or support messages.


Activate your replacement device

Once a slot is available, activate or restore Pro on your replacement device using the purchase method for your license. Its platform must be covered by your entitlement.


If you still have the old device

You can instead open Settings → License → Deactivate This Device on it, where that option is available.


If no active device is available

Contact support@voicepad.tech with your purchase email and the platform you are replacing. Support can help verify your entitlement and resolve the device limit.


More platform-specific guidance: VoicePad Help Center.