How do I ask a question or contact VoicePad support?

Use the public Questions & Answers page for questions other customers could learn from. Use email for private account or purchase information.


Ask a public question

  1. Search the Knowledge Base for an existing answer.
  2. Open Questions & Answers.
  3. Sign in and choose Ask a question.
  4. Describe what you want to do and include your platform and VoicePad version.

Alex / VoicePad can reply publicly. Answered questions stay available for other customers. Selected answers can also become permanent articles in the Knowledge Base.


Report a problem clearly

  • Your platform: Windows, macOS, Android or iOS.
  • Your VoicePad version and operating-system version.
  • The steps that led to the problem.
  • What you expected and what happened.
  • Whether it happens every time and what you already tried.

A screenshot or short example can help when it contains no private information.


Contact by email

Keep private information private

Do not put license keys, Pro Tokens, private recordings or sensitive transcripts in public questions. For purchase help, contact support with your purchase email and platform; keep tokens out of screenshots.


Feature requests

Use the Feedback board for proposed improvements, and check the Roadmap for planned work.